Responsible Gaming Policy
Applies to: SocialWinCanada.com
At SocialWinCanada.com, gaming is about fun, friends, and balance. Our platform offers
free-to-play social spin games only—no real-money wagering and no cash prizes. Even with no money involved,
time
and attention are valuable, so we promote healthy play habits and a safe community.
1) Who Can Play
Our site is intended for players 18+ in Canada. By using the site, you confirm you are at least 18. We may
limit
or close access where age rules are not respected.
2) Our Commitments
- Entertainment only: no real-money gambling, jackpots, or cash-out features.
- Player well-being first: clear information, easy controls, and quick help when you need
it.
- Fair & safe play: no cheating, harassment, or abusive behavior.
3) Tools To Help You Play Mindfully
Use any of the controls below (where available in your account settings) or contact support to set them up
for
you:
- Session Reminders: on-screen nudges at intervals (e.g., 15/30/60 minutes).
- Daily/Weekly Time Limits: cap your total play time; we’ll notify you when you hit the
limit.
- Cool-Off / Pause: temporarily lock your account for 24 hours, 7, 30, or 90 days.
- Self-Exclusion: longer blocks on request.
- Notification Controls: mute marketing/game alerts.
- Account Closure: close your account at any time.
Need help enabling a control? Email support@socialwincanada.com
and we’ll set it up.
4) Smart-Play Tips
- Decide when you’ll play and set a timer.
- Take regular breaks—stretch, hydrate, reset.
- Play for fun, not to change mood or avoid problems.
- Don’t “chase” streaks—outcomes are for entertainment only.
- Keep balance with sleep, studies/work, and time with friends/family.
5) Warning Signs To Watch
Consider taking a break or using our limits if you notice:
- Playing longer than planned or skipping responsibilities.
- Feeling irritable when you can’t play.
- Using games to escape stress or difficult emotions.
- Hiding or downplaying how much you play.
- Friends/family expressing concern.
6) Help & Support (Canada)
If play is starting to feel hard to control, confidential help is available:
If you ever feel at risk of harm, call 911 or your local emergency number.
7) Youth Safety & Parental Guidance
Our services are 18+. Parents/guardians can use:
- Device/App Controls: Apple Screen Time, Google Family Link, router/app limits.
- Keep devices in common areas; don’t share passwords with minors.
8) Community Standards
Be kind and respectful. We may suspend or remove accounts for harassment, cheating, or attempts to bypass
limits/exclusions.
9) Privacy
Settings you apply (limits, exclusions) are handled per our Privacy Policy and
used
only to provide the requested safeguards.
10) Contact Us
Questions, limit requests, or concerns: support@socialwincanada.com
11) Changes to This Policy
We may update this page to improve clarity or reflect new safeguards.
